SALTOPIA's customers are just as important as our superior salt & seasoning products. If you received one of our gourmet products and the jar was damaged or the product was not as you expected, we will gladly replace the item at no additional costs to you. For health and safety reasons, we do not accept physical returns of any of our gourmet sea salts. If you are dissatisfied with your purchase, we will offer you a full refund. Replacements and or refund requests have been extended through January 1, 2026 for any purchases during this sale. Please contact us for any return inquiry: info@saltopiasalts.com